Amazon 5/5 Rating: “Painless transaction with quick shipping. I think I’ll buy another :)”
More great ratings for Koyono Service!
Koyono had a great 2010 Holiday Season ranking in the top 25% of Amazon.com merchants. Check it out: Koyono also received an A+ for customer service.
Item arrive quickly and packaged perfectly. It is an awesome item and just what I was looking for. Mahalo!
Not everything goes as planned, so we always try to do what is right and fair for the customer. Here is a nice e-mail from a customer who we refunded the cost of a bag she bought to hold her over until the bag she ordered from us arrived:
Hello Jay,
I was notified by my office that the package arrived yesterday morning! I
just missed it!
I will take a look at it when I get home on Tuesday. In the event that I
return the one I bought at Office Depot, I will let you know to reverse the
credit to my account. This is my intention.
I sure appreciate your fairness. It is a rare occasion that I find a company
that stands behind customer service like you have done.
Have a wonderful weekend and I’ll be in touch!
Kristi
“The best wallet on the market! Perfect size with a perfect amount of space! A perfect solution to the problem of carrying a huge and bulky wallet in your front pocket. But beware! - if you need to carry around pictures of all your family including of your 2nd cousins twice removed - this isn’t he wallet for you, stay with the butt brick. “
“Excellent price, great packaging, fast shipping”
Date: January 19, 2010
